Many of our clients come to their Physiotherapy appointment with lots of questions. We love questions, so feel free to ask as many as you like. Although as a starting point - the answer you're looking for may just be below - so why not take a peek...

Frequently asked questions

Are you registered with any professional organisations?

Physiotherapy is a legally protected title in the UK. In order to work as a Physiotherapist in the NHS or private practice, you must be registered with the Health Care Professions Council (HCPC). My registration number is PH60507 I am also a member of the Chartered Society of Physiotherapy (CSP) My membership number is 065690 I am also a member of Physio First and the Association of Chartered Physiotherapists in Sport and Exercise Medicine (ACPSEM)

How can I pay for my appointment?

You can pay for your appointment by cash or card. I have a card machine that accepts all major credit/debit cards (except American Express) as well as Apple pay.

Is there parking?

There is on street parking outside which is limited to an hour. There is on street parking (unlimited time) in Downs Park East and Downs Park West which are just off North View close to Active8. There is also parking at Waitrose at the other end of North View but this is limited to 1.5 hours and there is vehicle registration plate recognition in operation at all times.

Can I get a bus or train there?

Various bus routes stop nearby on the The Durdham Downs . The nearest bus stops are: Bus 1 – Westbury Road Bus 2 – Northumbria Drive Bus 3 – Westbury Road Bus U1 – Durdham Park The nearest train station is Clifton Down. You can get the bus (1, U1, 2, 3) from here to the bus stops listed above.

What should I wear?

As part of your initial assessment it if often necessary to partially undress to enable full assessment e.g. looking at spinal movement. However if you would rather remain fully clothed this will be absolutely fine. Generally shorts/leggings/jogging bottoms and t-shirt/vest tops work well. There are changing rooms available at Active8 if you are heading straight to work/school afterwards. If your issue is associated with running activity please bring your trainers with you.

What do I need to wear for Pilates?

You can wear anything you are comfortable in, just make sure it is comfortable to move in. I wouldn’t recommend jeans or skirts/dresses. You do not need to wear trainers. You can do Pilates in socks or bare feet. When you are initially learning Pilates, it is usual for the instructor to gently palpate your abdominal muscles to ensure you are recruiting them effectively. This can be done with clothing on.

Can I bring someone with me to the appointment?

Yes, please feel free to bring someone along to the appointment if you would prefer. I will always check if you are happy for whoever you bring to remain in the appointment for the physical assessment; this is entirely up to you. If someone does accompany you to the appointment but doesn’t want to stay for the whole time there are two coffee shops nearby (Arabica and Grounded).

I don’t have any childcare, can I bring my child/baby to the appointment?

As a parent of 2 young children I completely understand how difficult it can be to attend any appointments with children in tow. If there is no one available to look after your child, you are welcome to bring them along. It may impact how much we can get through in the appointment, but we will do our best to make it work.

Do you accept private health insurance?

We currently accept AxaPPP, Aviva, Simplyhealth, WPA and Healix Health. You may be able to use other health insurance providers but we are unable to bill them directly. If you need a receipt to claim money back as part of a health insurance scheme, we can provide a receipt via email.

I don’t exercise at the moment, how can I get started?

If you want to start exercising, it can be daunting wondering how to start. This can often stop people taking that first step. The best way to start really is to take that first step and go out of the door for a walk. Decide you are going to go for a walk and go. Increasing your general activity is a great way to get going. Walk more, take the stairs, get off the bus/train a stop earlier and walk the rest of the way. Make the decision to get more active and aim to be consistent. It is the consistency that will really make it beneficial. There are lots of local groups that offer beginers sessions and courses for walking, running, cycling and other sports. https://www.walkingforhealth.org.uk/walkfinder/downs-walking-for-health-group-bristol - offer different walks from The Downs https://www.bristolnordicwalking.co.uk - offer courses to learn Nordic Walking and hold regular fitness walks www.thismumruns.co.uk - offer run30 and run60 courses as well as weekly social runs https://www.lifecycleuk.org.uk/adult-cycle-training-bristol - offer a range of courses to help you learn to cycle or get more confident on the roads https://betterbybike.info/start-cycling - offer a range of courses and bike hire